Information for Patrons with Disabilities
The Charlotte Convention Center is committed to making your visit enjoyable. At any time during your visit, please feel free to ask for assistance or guidance from our event staff.
Parking is available at prevailing rates in the NASCAR Hall of Fame Parking deck adjacent to the Charlotte Convention Center. Parking for guests with disabilities is also available here, but they must display proper state identification.
Drop Off / Pick Up
Drivers may drop off and pick up passengers with mobility issues in the taxi lay-by, located on College Street.
Entrance / Elevators
All passenger elevators at the Charlotte Convention Center are accessible to guests with disabilities. The Center has accessible entrances from College and Stonewall Streets and Martin Luther King, Jr. Boulevard.
Concession stands and food carts are located throughout the Center. Upon request, food service hosts will read menus located at each concession stand. Our concierge, located at the College Street entrance is available for additional assistance.
Restrooms / Water Fountains
Accessible restrooms and water fountains are available throughout the center.
First Aid / Emergency Situations
Licensed First Aid Technicians/EMTs are on staff for all public events. If you need first aid assistance, please contact the nearest security guard, or police officer. In the event of an emergency, please follow the directions of emergency personnel and staff.