• Exhibitors
    The Charlotte Convention Center’s flexible hall configurations ensure meeting attendees won’t miss a thing on the exhibit floor…including you....
  • Planners
    No matter how big or small the event, the service and amenities at the Charlotte Convention Center make for memorable meetings....
  • Attendees
    Attendees can expect airy, light-filled concourses, cuisine that’s just as delectable as the four-star restaurant down the street, and the unforgettable Southern hospitality that characterizes this fair city....

Event Technology Services

Event Technology Services

The Charlotte Regional Visitors Authority (CRVA) recently announced a significant increase in its Wi-Fi capabilities at the Charlotte Convention Center. The update is part one of a two-phase investment to make extensive upgrades to the venue’s interconnectivity. As part of the first phase, the new Wi-Fi bandwidth expands complimentary access previously available only in public areas to also include meeting rooms and ballrooms in the facility. In partnership with Smart City networks Charlotte has also tripled the available upload download speed in all of these areas.

Enhanced connectivity is now available across the center’s flexible configurations of 126,500 square feet of meeting space, which includes 37 meeting rooms, the 35,000-square-foot Richardson Ballroom and the 40,000-square-foot Crown Ballroom for a total of 41 breakout rooms. Additionally, the coverage extends to pre-function space totaling 90,800 square feet surrounding the Richardson and Crown Ballrooms, 43,000 square feet of concourse space for registration or other event components, and the 4,000 square feet of space in the Delish Food Court, which features Einstein Bros. Bagels, Buon Cibo, Bojangles’ Famous Chicken ‘n Biscuits and Starbucks.

The enhanced Wi-Fi coverage enables attendees to have access to their digital needs, ranging from checking social media channels or email to exploring websites that may be relevant to the events or programs they are experiencing.

While still in planning, phase two of the plan will address updating existing fiber, increasing upload and download speed, and developing a high-density (HD) network to accommodate a larger number of users simultaneously.


The Charlotte Convention Center is proud to partner with Smart City, America’s leading provider of event technology services as the exclusive provider of these advanced technological services:

  • High-speed internet access (shared ethernet).
  • T-1 and other special data circuits.
  • Dial-up and ISDN internet circuits.
  • Temporary LAN/WAN/VPN construction.
  • Point-to-point data networking.
  • Switched and dedicated voice circuits.
  • Multi-line and single-line phone rentals.
  • Voicemail, call forwarding and more.

Smart City’s fiber network provides high-speed Internet access using fast ethernet protocols to all exhibit spaces, public areas and meeting rooms. Trained network professionals are specialists in creating Local Area Networks (LANs), Wide Area Networks (WANs) and Virtual Private Networks (VPNs) - all using the latest technology. Network reliability is practically guaranteed by Smart City’s 24/7 Network Operations Center monitoring.

With Smart City, any area of the Charlotte Convention Center or host hotels can be networked.

Additional Information